Support Center
We're here to help! Get assistance with bookings, payments, and any questions you may have.
1. Support Channels
In-App Contact
Submit issues directly through our contact form below.
Quick & Easy
Contact Form
3. Response Time
Our Commitment
Our support team responds within 24–48 hours on business days.For urgent booking issues, please include "URGENT" in your subject line.
2. Types of Support
Booking Issues
Rescheduling, cancellations, time slot problems
Payment Questions
GCash, payment methods, refunds
Account Problems
Profile updates, login issues, settings
Technical Issues
App bugs, performance problems, errors
4. Quick Help (FAQ)
How to cancel or reschedule?
Go to your booking history and click "Reschedule" or "Cancel". Changes must be made at least 24 hours in advance.
How to update profile info?
Sign in to your account and go to "Settings" to update your personal information.
Payment instructions
We use "pay at counter" system. No online payment required - pay directly to your service provider.
How to find my booking ID?
Check your email confirmation or go to your booking history in the app.
Need Immediate Help?
For urgent booking issues, contact us directly:
Email Support